Pros: "Crew was nice and accommodating. Plenty of leg room in regular cabin. Good entertainment options.?"
Pros: "flights on the DCA-BOS route are the 2x2 planes, so no bad seats. Seats are also nice amount of space compared to some airlines."
Cons: "Not really the airline's fault, but there was bad weather on our route so we sat on the plane for 3 hours before we even took off. So for a 1.5 hr flight we were on the plane for 5+ hours."
Cons: "Information on delays, accurate information on where our bags were, offer to help short missed connections"
Cons: "New plane...321? The controls for TV on arm rest need to be moved. When I rested my arm on arm rest, I kept mistakenly change the channel!"
Pros: "The crew was great, I loved free WiFi."
Cons: "I got stuck in a middle seat, and my seat mate to the right wasn’t super courteous. Not the airline’s fault. I also wasn’t a fan of the turbulence, but also no fault of the airline."
Cons: "Arrived two hrs late. Now we're at the gate and they can't open the door. Have to taxie to another gate"
Pros: "I was in 6A, next to crew seat. Our guy was wonderful. Cheery, nice patter but not condesending."
Cons: "Nothing. Flight was on time, warm enough, good seats."
Pros: "NOTHING! WAITING 10 HOURS AT LOGAN AIRPORT IN BOSTON WAS A NIGHTMARE? WE WERE TOLD THAT THE 11:15AM FLIGHT WOULD BE DEOARTING AT 12 NOON! THEN 3PM, THEN 6:20 PM AND FINALLY WE TOOK OFF AFTER 8PM! WE ARRIVED IN SARASOTA AFTER 11PM. HORRIBLE EXPERIENCE!"
Pros: "JetBlue voluntarily offered a credit for a <5 hr delay (minimum time that it is required). It was 4 hours and they didn’t HAVE to offer a credit but they did. Also they kept us informed throughout the delay, and boarded the redirected plane quickly when it did arrive."
Cons: "Didn’t appreciate the delay of 4 hours particularly during the holidays, but did appreciate how JetBlue stepped up in this situation."
Pros: "Crew was nice. legroom seemed a little better than other domestic flights."
Cons: "You have to pay extra to sit in the exit row and there was no one in the entire row. Isn’t that a safery issue? Also, what really made me mad, instead of printing our boarding passes at the kiosk we went to a person (husbend had questions about Precheck) and she made us buy return tickets right then, on JetBlue. We had not decided on our return and wanted to leave it open. Can she do that? If not, I would like my money back."
Pros: "The crew was great. The pilots too."
Cons: "The audio and video at my seat did not work correctly."
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Pros: "The only thing I liked about the experience and flight was the Delta Sky Club"
Cons: "Everything"
Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."
Cons: "Crew didn’t serve drinks/snacks; otherwise nice and short flight"
Pros: "Crew was friendly"
Cons: "An hour and a half late, terrible communication about scheduling"
Pros: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "Early warning about little overhead compartment baggage space. Short flight made shorter in air."
Cons: "No enough carry on baggage space"
Cons: "Please let passengers check in earlier like everyone else. After our 8 hour flight, we got 2 middle seats as the plane was booked and we could not check in 24 hrs earlier. Had to run to get our boarding passes also."
Pros: "Crew was nice. Boarding and deplaning was quick. Flight was on time"
Cons: "WiFi was super slow"
Cons: "Flight got delayed by 2 hours without specifying the reason. Weather was fine. Happened 2 hours delayed. From DC to Boston too when I took flight on 12th. Will avoid AA flights in future"
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "Good pilot/ crew to passenger interection. Great movie and entertainment selections."
Cons: "Turbulence but airline / pilot can't control that."
Pros: "Great Airport and easy access to the gates and transportation."
Pros: "Crew was nice and kept us updated."
Cons: "Flight arrived 20 minutes early and we still deboarded 20 minutes LATE. Wifi on flight is ten dollars instead of being free and they use plastic cups for the drinks which I am sure is not recycled."
Pros: "Newer seating configuration on A321. Decent leg room."
Cons: "Crew claimed turbulence prevented in-flight service. Also couldn’t use GoGo WiFi from either of my iPhones. Disappointing, unremarkable flight."
Pros: "Everything great. Rate food and entertainment moderate because there was no dinner, which we did not require, and we went to sleep so didn't pay attention to entertainment."
Cons: "1 hour delay with minimal explanation, no water for hand washing in bathrooms, tea and coffee not available, not standard weight requirements for checked luggage. These are all significant inconveniences."
Pros: "The crew was good"
Cons: "A coupon for next flight would be nice as apologizing for flight that got delayed 3 hours or at least offer some free coffee or beverages"
Pros: "Flight was only slightly delayed - 30 minutes"
Cons: "$75 for one checked Bag, that is expensive. Seats are very small and do not recline. Overall, yes the tickets are less expensive, but when you add up all the true costs, they are no cheaper than the major airlines"
Cons: "Charges extra for bags over 40lbs not over 50 lbs like most airlines. My bag cost $80 it was more then I paid for the ticket. Also, very small plane. Won’t fly with Spirit again"
Pros: "Easy flight, quick boarding"
Cons: "Uncomfortable seats. My back kills ..:( When landed we had to wait another 40 minutes to get off the plane"
Pros: "Flight departed on schedule and arrived before scheduled. Attendants were courteous and helpful."
Cons: "Very cramped seating. Was OK for short flight, but would be very uncomfortable for longer flights. $3.00 for a drink of water!"
Cons: "Spirit airlines overbooked the flight and did not compensate me when there was no space. Awful service and I can't believe how I was treated. I booked my ticket at the same time as my friends -- they actually made it onto the flight and it was then delayed! The boarding attendant was extremely rude and unhelpful despite my distress at Spirit airlines messing up"
Pros: "Convenient"
Cons: "I was doing the right thing by changing my flight due to the winter storm I didn't like the price of the modification fee which was actually more than my actual original ticket"
Cons: "need more people at the bag check in. Took a long time."
Pros: "Not much leg room. And other than an email was never notified of the delay.. crew was funny and nice."
Cons: "Being cramped. No communication for delay."